Melbourne Metro and Peninsula $20 delivery

Frequently Asked Questions

Delivery

How long will it take to receive my order?

We aim to deliver our products Melbourne wide in a convenient 2-5 day time frame

Please be aware that larger items requiring 2 people may incur longer wait times, our team will contact you with any updates if necessary

Does Gardenworld use a courier service?

All deliveries are handled by our own in-house drivers using our own vans to ensure plant protection and the most convenient experience possible for our customers

Is there a minimum spend when ordering items for delivery?

While our standard minimum spend is $40, some post codes further from our nurseries may have higher minimums - you will be advised on check out page

Click and Collect

When will my Click and Collect order be ready?

We aim to complete all click and collect with in a 48 hour time frame. You will receive an e-mail notification when your order is ready for collection

Where do I go to collect my items in store?

When you receive a notification that your order is ready for collection - If collecting from Braeside Nursery please head to the Information Desk and if collecting from Elwood Nursery please head to the main register

Please bring proof of purchase with your order number, valid photo ID and the original payment card for order if applicable